Special Services

In-store returns

You can return your purchase easily in any of the Max Mara stores offering this service. Our staff will activate the returns procedure and take care of it for you.

This service is only available in ITALY and you have 14 days from delivery. Lastly, remember that when you make a return in-store, you must show your order number and should not activate the online procedure.


The WhatsApp service is now active to make your shopping experience even more tailor-made. You can get in touch with your favourite Max Mara store quickly and easily, chat directly with the sales staff and find out more on:


  • New arrivals and seasonal trends
  • Availability of your favourite products
  • Fit, washing and caring for garments 
  • In-store services
  • Promotions and previews


Discover the participating stores